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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Pantom 50

Pantom 50

October 15, 2024

5  out of  5
rating by Pantom 50
"THE ABSOLUTELY BEST IN THE BUSINESS. Awesome agent but his staff is phenomenal. They always dominate in every regard."
We responded:
"Haha I think my staff is pretty great too. Thanks for the review! We appreciate it!"
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AJ Davis

October 15, 2024

5  out of  5
rating by AJ Davis
"Every thing as great!"
We responded:
"Love to hear this! Thanks AJ. We appreciate you!"
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Kathy Flowers

October 1, 2024

5  out of  5
rating by Kathy Flowers
"We have had great experience with state farm insurance."
We responded:
"Thank you Kathy! We appreciate you!"
Profile photo of Cat Flowers

Cat Flowers

October 1, 2024

5  out of  5
rating by Cat Flowers
"I got into an accident in my brand new car shortly after getting it. I was able to file a claim and get everything taken care of quickly without the stress of worrying about finding somewhere to go to get this fixed, get estimates and everything. I was able to get my car back in just a few weeks time and on the road again. Thank you everyone at Shane Maiers office!"
We responded:
"Hey Cat, it was a bummer when we heard your brand new car was damaged…but I’m glad you were ok. I’m also happy to hear that the process was smooth! Thank you for the review and letting us know!"
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Karla Barrows

September 13, 2024

5  out of  5
rating by Karla Barrows
"Love State Farm. Very professional and helpful. Thanks Shane, Dakota, and Braxton. Hive them a call for all your insurance needs."
We responded:
"Thank you Karla! We love working with you. We all think you’re awesome too!"
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Joe Lurty

August 23, 2024

5  out of  5
rating by Joe Lurty
"Great sales and Dakota is super great to work with"
We responded:
"Thank you for the review Chad! (Even though this says Joe, we know who did it haha) Dakota spoke very highly of you as well. We’re thankful for you!"
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Quentin Detillion

August 22, 2024

5  out of  5
rating by Quentin Detillion
"Would highly recommend Shane for your insurance needs. He is trustworthy and always looking out for the needs of his customers. He’s also surrounded by a great supporting staff. Dakota and Braxton are knowledgeable, friendly and very professional."
We responded:
"Thanks for the review Quentin! Our goal is always to put the customer first. I’m really glad to know you feel that way too. I appreciate you!"
Profile photo of Roger Flowers

Roger Flowers

August 19, 2024

5  out of  5
rating by Roger Flowers
"We love the people in this office."
We responded:
"Thanks Roger! And thank you for fixing the doors too 🛠️ we’re grateful for you!"
Profile photo of Steven Clusman

Steven Clusman

August 19, 2024

5  out of  5
rating by Steven Clusman
"Excellent staff, Dakota and Braxton are very helpful and welcoming. Got stuck trying to find the information I needed and Dakota was able to quickly look it up and provide valuable answers."
We responded:
"Thanks for the review Steve! I’m glad to hear the service was quick and efficient. I appreciate you man!"
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Cheryl Warrens

August 14, 2024

5  out of  5
rating by Cheryl Warrens
"Great Customer Service !"
We responded:
"Thanks Cherie! We’re glad you chose us for your insurance. We’re thankful for you!"
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Philip Wagoner

August 13, 2024

5  out of  5
rating by Philip Wagoner
"Everyone here at State farm Shane Maier are wonderful people and they have always helped me tremendously with everything that I have needed here they take time no matter what it is and I really appreciate them. You will not find any insurance agent and members anymore aggressive About helping me"
We responded:
"Thank you for this review Philip! We always love your kind demeanor when you stop in as well. We appreciate you!"
Profile photo of Rhonda Detty

Rhonda Detty

July 25, 2024

5  out of  5
rating by Rhonda Detty
"Dakota Flowers was a great help for me today. Saved me some money. Been with smtate farm since 1983."
We responded:
"Thanks for the review Rhonda! We’re grateful you’ve stuck with us and look forward to helping you with anything life throws your way in the future as well!"
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RDA RDA

July 22, 2024

5  out of  5
rating by RDA RDA
"Whole crew at this location are amazing people and very helpful"
We responded:
"Thanks Roger! We appreciate you, brother. Tell your dad to stop in sometime and say hey too! "
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danielle hinton

July 22, 2024

5  out of  5
rating by danielle hinton
"All the guys in the office are great very helpful"
We responded:
"Thank you Danielle! It’s easy when we get to work with great people like you. We appreciate you!"
Profile photo of Camron Miller

Camron Miller

July 5, 2024

5  out of  5
rating by Camron Miller
"Highly recommend state farm. Braxton has helped me out through everything. This is my first time getting auto insurance and I am very pleased with my experience"
We responded:
"Awesome! Thanks for the review man! I’m glad we could help you out, Camron. Insurance is super confusing and we know that, so don’t hesitate to reach out if/when you have more questions on it. We’ll be here for you! "
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Fozzie

July 3, 2024

5  out of  5
rating by Fozzie
"Dakota helped me get a claim started. Great service here!"
We responded:
"Thank you for the review! Sorry you had some bad luck and had to file a claim, but I’m glad to hear Dakota made the process smooth. Give us a shout whenever you need any more assistance! "
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Becky Lambert

July 3, 2024

5  out of  5
rating by Becky Lambert
"Awesome place, Dakota is amazing. Always helps and gets everything done, ans even helped me with my phone app for drive safe and save."
We responded:
"Thank you for the review Becky! We appreciate you and I’m glad to hear Dakota helped you get your app all set up. Don’t hesitate to reach out if you ever need anything!"
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Diana Speakman

July 3, 2024

5  out of  5
rating by Diana Speakman
"Came in to set up Drive Safe and Save. Dakota made the process quick and easy."
We responded:
"Thank you for the review Diana! I can’t wait to see how much you save with Drive Safe & Save. We appreciate you! "
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Lydia Harrington

July 2, 2024

5  out of  5
rating by Lydia Harrington
"Dakota made processing my payments easily. I love it here."
We responded:
"Thank you for the review Lydia! We love having you as well. We’ll see you again soon! "
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Brandy R

July 2, 2024

5  out of  5
rating by Brandy R
"My son was deployed to Cuba. He is active military with the United States Navy. I called State Farm and spoke to Dakota to inform them that he was deployed and asked if there would be any discounts that we could take advantage of. Less than a minute later, he received a $30 discount on his policy per month. We are already receiving exceptional rates. I was so pleased and I know my son is so blessed to be able to take advantage of this discount while he is away. This helps him out tremendously. My husband and I have seven children four of them drive. We have our homeowners insurance, life insurance, and all of our vehicles with this agent. I have made numerous phone calls over the past years and made many many changes. They’re always so patient with me and my family. Shane and his staff are always willing to help and go the extra mile to make sure we have what we need. Usually, Dakota answers the phone when I call. He is always pleasant and kind. I highly recommend this agent and his staff to accommodate any need that you might have. You will not be disappointed. ❤️"
We responded:
"Thank you for this review Brandy. I appreciate these kind words so much. We love working with you and we’re so glad to have you with us! We’ll always be here for you in the future with any changes you guys need as well!"
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Cindy Diehl

June 3, 2024

5  out of  5
rating by Cindy Diehl
"We've been with these guys for a very long time. Today Dakota Flowers helped me immensely. Thank you Dakota, you're a life saver.xx"
We responded:
"Thanks Cindy! Dakota has been doing a great job for us and I'll let him know you mentioned him here as well. We appreciate you and your kind words!"
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Debbie Wilson

June 3, 2024

5  out of  5
rating by Debbie Wilson
"My husband and I recently changed insurance companies and went to State Farm in Chillicothe.. Every one has been so kind and helpful in this transition.. If you want a good experience with insurance, call and talk to Shane, Dakota or Braxton!!! Thanks guys Debbie Wilson"
We responded:
"Thank you so much Debbie! We’re so glad to have you with us and we look forward to working with you in the future as well. We appreciate you! "
Profile photo of Theresa “Terry !” Carter

Theresa “Terry !” Carter

May 31, 2024

5  out of  5
rating by Theresa “Terry !” Carter
"Thank you Dakota you helped out a lot today you took care of everything we had to take care of I appreciate your business at Shane Maier"
We responded:
"Thank you for the review Terry! We appreciate you always being so kind and easy to work with. I’ll let Dakota know you posted this as well and he’ll be happy to hear the kind words. We’re thankful for you! "
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Tabitha Smith

May 27, 2024

5  out of  5
rating by Tabitha Smith
"Been with State Farm for 17 years and Shane since he got started. Excellent customer service, always a pleasure speaking with Dakota and needs are always met. Location is a little hidden but availability for their customers are not. Give them a call."
We responded:
"Hey Tabitha, thank you for the review! We love working with you and are so appreciative of your kind words. I’ll let Dakota see this as well, and he’ll be thrilled to hear this! We’re grateful for you!"
Profile photo of Eva Smith

Eva Smith

May 3, 2024

5  out of  5
rating by Eva Smith
"Being a military family some Insurance companies make it difficult to handle our kind of families. Braxton made it so easy to switch Inc companies! He explained everything to us on how we could save way more than what we were paying, even saving on deductibles on each vehicle. He made the experience switching so easy. Thank you Braxton!!"
We responded:
"Thank you so much for the review Eva! Braxton spoke highly of you and he’ll be excited to hear these kind words as well. We are thankful for your family’s sacrifice for us as well. That doesn’t go unnoticed. We appreciate you!"