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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haleigh Marcus

June 30, 2026

5  out of  5
rating by Haleigh Marcus
"Braxton, has been nothing but understanding, companionate, honest and wonderful to work with. We moved here from Texas with such a big moves comes stress with moving insurances as well. Thankfully, I was able to meet Braxton who took the stress off my shoulders and worked with everything we brought to him. HIGHLY recommend talking with the staff here! Everyone is very nice."
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Zackary Dennis

June 29, 2026

5  out of  5
rating by Zackary Dennis
"I haven't had auto insurance in a long time due to not being able to find affordable coverage. I went in to see what state farm could offer me.

I spoke with Leah Caron, she ran a quote for me and was able to get me an affordable policy that also covered my mother. She was knowledgeable, explained everything else state farm has to offer and wasn't pushy about it. 10/10 best insurance experience of my life."
We responded:
"I love to hear this. I’m glad Leah made your experience stand out! I’ll be sure to share this review with her as well. Thanks Zack! We appreciate you!"
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Judy watters

June 29, 2026

5  out of  5
rating by Judy watters
"Leah helped me get insurance for my home and vehicle. Great person to speak to."
We responded:
"Thank you for the kind review Judy! I’ll be sure to share this with Leah as well. We appreciate you!"
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Cory Hall

June 25, 2026

5  out of  5
rating by Cory Hall
"Shane and his team are incredible to work with! Very thorough and always have your best interest in mind. We have multiple types of insurance through State Farm & Shane and I would highly recommend!"
We responded:
"Thanks Cory! Love working with you, my friend. I appreciate you!"
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sweep man

June 12, 2026

5  out of  5
rating by sweep man
"Braxton helped me out with bundling my 2 cars and renters insurance and helped me save money. Was extremely professional and would highly recommend to anyone looking!"
We responded:
"Awesome! I love to hear this. Braxton told me he just talked to you and he thought highly of you as well. Thanks Matt, we appreciate you! "
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Beth Mcgraw

May 11, 2026

5  out of  5
rating by Beth Mcgraw
"Hands down the best State Farm to deal with!
Braxton at Shane Mainer is hands down excellent to work with! He has helped me numerous times to save on my polices!
I would rate them off the charts! If you want to save save save call them today!!"
We responded:
"Thank you so much, Beth. These kind words are exactly why we do what we do. I’ll be sure to let Braxton see this as well. We appreciate you!"
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Amber Williamson

April 24, 2026

5  out of  5
rating by Amber Williamson
"I can't say enough amazing things about my insurance agent, Michael Smart at State Farm (Shane Maier)! He handles my auto, renter's and life insurance, and has truly gone above & beyond every step of the way. Not only is his customer service top-notch (always responsive, helpful, and willing to take the time to explain everything), but he's also saved me over $1,500 a year simply switching to State Farm!

It is rare to find someone who genuinely looks out for your best interests and makes the entire process so easy and stress-free. I feel confident knowing that I am in good hands.

I would highly recommend him to anyone looking to save money and get exceptional service!"
We responded:
"Awesome! Thank you so much, Amber! I love to hear this. I’m so glad your experience has been exceptional. I’ll be sure to let Michael see this as well. We’ll continue to be here for you every step of the way too. We appreciate you!"
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LaBreeska Wright

April 23, 2026

5  out of  5
rating by LaBreeska Wright
"I had a great experience working with Braxton! He helped me get a lower insurance premium without losing any of the coverage I already had. He was quick to respond and made sure all my questions were answered."
We responded:
"Hey thank you LaBreeska! I’m so happy to hear your experience was a good one. We’re glad to have you, and we’ll continue to be here for you in the future as well! "
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Josh Blevins

April 16, 2026

5  out of  5
rating by Josh Blevins
"Highly recommend State Farm rep Aaron he has always helped me and gave me excellent advice..!"
We responded:
"Thanks for the positive review Josh! You are appreciated!"
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Peggy Cleland

April 2, 2026

5  out of  5
rating by Peggy Cleland
"We’ve been with state farm for years. Very happy with the service. I recommend them."
We responded:
"Hey thanks Peggy! You guys are the best. We appreciate you so much!"
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Drew Nichols

March 18, 2026

5  out of  5
rating by Drew Nichols
"We’ve been with Shane and his team for a few years now and they’ve been awesome to work with. They handle our auto insurance, home insurance, camper, and life policies, so it’s nice having everything in one place.

Shane and his team are always easy to get ahold of, quick to help, and explain things in a way that actually makes sense. You never feel like just another number.

Highly recommend if you’re looking for a local insurance agent you can trust."
We responded:
"Thanks for the review Drew! It’s easy to offer great service when we have great people like you to work with, my friend. We appreciate you!"
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Carter Helwagen

March 18, 2026

5  out of  5
rating by Carter Helwagen
"As a first time car purchaser I had never set up auto insurance and had no idea what I was looking for. Michael explained everything to me very thoroughly and made the process simple yet comprehensive while finding the best plan for me. 5/5 stars and would not think twice about recommending!"
We responded:
"Thank you for the review Carter! We know how difficult that process can be, so we’re always happy to slow down and make a piece of it more simple. I’ll let Michael see this as well, and don’t hesitate to reach out with any more questions for us! We appreciate you!"
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christianspradlin

March 18, 2026

5  out of  5
rating by christianspradlin
"Fantastic office and great people to have help you with any and all your needs! We have all our insurance policies thru them and couldn’t have had an easier transition! Would recommend to everyone!"
We responded:
"Thank you for the review Christian! I love hearing that you’ve had a great experience with us. We’ll keep that going for you too! We appreciate you!"
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Tyler Richmond

March 11, 2026

5  out of  5
rating by Tyler Richmond
"Braxton took real good care of me and my insurance needs. Got me some extra coverages and took the time to listen and talk to me about life."
We responded:
"Hey thanks for the review Tyler! I love to hear this. We always aim to get to know our clients and make sure you get the right policy to fit your personal situation. I’m glad to hear Braxton succeeded in this for you. I’ll forward this on to him as well. We appreciate you!"
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Deni Carrier

February 25, 2026

5  out of  5
rating by Deni Carrier
"Very helpful and kind and informative. They were incredibly patient with me."
We responded:
"Thank you for the kind review, Denise! I’m glad to hear your experience with our office was a great one! We’ll be here for you whenever you need us. We appreciate you!"
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Karen Netter

February 19, 2026

5  out of  5
rating by Karen Netter
"This office is the most helpful office!"
We responded:
"Thank you Karen! We’ll continue to be here for you too. We appreciate you!"
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John Scott

February 19, 2026

5  out of  5
rating by John Scott
"Dakota helped us get our Drive Safe discount!"
We responded:
"It’s always good to save some money! Thanks for the kind review, John. We appreciate you!"
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Gail Disbennett

February 18, 2026

5  out of  5
rating by Gail Disbennett
"We come for the low premiums and great coverage, but stay for the excellent banter."
We responded:
"Oh you know we’re always happy to joke around with you guys, Gail! You’re awesome. We appreciate you!"
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Gary & June Whitehead

February 18, 2026

5  out of  5
rating by Gary & June Whitehead
"Dakota and Leah made setting up my drive safe and save simple"
We responded:
"I love to hear this! Thank you for the review guys! We appreciate you!"
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David Roberts

February 18, 2026

5  out of  5
rating by David Roberts
"Dakota helped me set up Drive Safe and Save."
We responded:
"Great! Thanks for the review Dave. We’ll be here for you in the future too! We appreciate you!"
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Mel W.V.

February 5, 2026

5  out of  5
rating by Mel W.V.
"These guys are awesome. I love these guys."
We responded:
"Thanks Mel. You’re the best. We all love you too!"
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Christopher Cooper

February 4, 2026

5  out of  5
rating by Christopher Cooper
"Dakota got my Drive Safe and Save set up!"
We responded:
"Love to hear it. Thanks Chris! We appreciate you, my friend! "
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Rickey Jackson

February 3, 2026

5  out of  5
rating by Rickey Jackson
"Happy we switched to this office!"
We responded:
"Thank you for the review, Rickey! We’re happy to have you, and we look forward to helping you with anything you may need in the future!"
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Rhonda Estep

February 3, 2026

5  out of  5
rating by Rhonda Estep
"Dakota saved us a ton!"
We responded:
"Thanks Rhonda! I love to hear this! Being able to help people just like you guys is what makes this job fun. We appreciate you!"
Profile photo of Judy Odel

Judy Odel

February 2, 2026

5  out of  5
rating by Judy Odel
"Took good care of everyone in my family! This office is great!"
We responded:
"Thank you Judy! We’ll continue to be there for all of you moving forward too. We appreciate you!"